Privacy policy
KratomSource collects as little personal information as it can and sells none of it. This policy explains what we collect, why, and how to have it removed. It is written to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25, and applies to kratomsource.com and the KratomSource newsletter.
Last updated: November 9, 2026.
What we collect
| Information | When | Why | Kept |
|---|---|---|---|
| Email address | You subscribe to the newsletter | To send you lab results and site updates. One list, no segments sold to anyone. | Until you unsubscribe (one click in every email) |
| Name, email, message | You use the contact form | To reply to you | Up to 24 months, or longer if the message concerns a published result or correction |
| Server logs (IP address, browser, pages requested) | Every visit, by our hosting provider | Security and keeping the site running | Rotated by the host on a short schedule |
| Age confirmation | You confirm you are an adult | Stored only in your own browser (localStorage) so we do not ask again | Until you clear your browser data |
| Verified-buyer reviews (future) | You submit a community review | To display the review and confirm a purchase happened | Order evidence is deleted after verification; the review stays until you ask us to remove it |
What we do not do
- We do not sell, rent or trade personal information.
- We do not share your email with vendors, including vendors we earn commissions from.
- We do not run advertising networks or retargeting pixels on this site.
- We do not ask for payment information; we sell nothing here.
Cookies and similar technology
The site sets no tracking cookies of its own. Your age confirmation is stored in your browser’s local storage, not sent to us. If you are logged in as a site editor, WordPress sets the standard session cookies. If we add privacy-respecting analytics in future, this section will say which service, what it records and how to opt out, before it goes live.
Third parties
- Hosting: Kinsta (servers in the United States). Server logs are processed there.
- Newsletter: Mailchimp (Intuit, United States). Your email and subscription date are stored with Mailchimp under its privacy statement. Mailchimp records opens and clicks by default; we use that only to remove dead addresses.
- Fonts: loaded from Google Fonts, which receives your IP address when the page loads.
- Vendor links: when you click a “Visit” button or use a coupon code, the vendor’s site, not ours, records your visit and purchase, and may tell us that a sale happened so a commission can be paid. We never receive your name, address or what you bought.
- Video: embedded YouTube videos are served by Google and set Google’s cookies when played.
Your rights
You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Use the contact page and we will respond within 30 days. Unsubscribing from the newsletter takes one click at the bottom of any email. If you are not satisfied with how we handled a request, you can complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d’accès à l’information.
Children
This site is for adults. We do not knowingly collect information from anyone under the age of majority in their province, and we delete it if we learn we have.
Changes
If this policy changes in a way that affects you, we will say so at the top of this page with the date, and in the newsletter.
Contact
Privacy questions go through the contact page; choose “General question” and mention privacy in the first line. The person responsible for privacy at KratomSource is the editor, Felix Bouchard.